Name First Last Email PhoneReason for Refund Request(Required) 60 day return less 20% restocking fee for new-condition system LiveO2 support was unable to resolve a technical issue; A LiveO2 collateral made a medical claim and I was misled; The LiveO2 staff misrepresented what the product would do for me. What non-medical aspect of the product performance failed to meet your needs?(Required)What collateral caused you believe that LiveO2 would meet these needs?(Required)What technical problem were we unable to resolve?(Required)Please paste the page address/URL here(Required)You are entitled to a refund if a public LiveO2 document created a medical claim which led you to believe that you would achieve a medical benefit. We need to know what publication led to your misunderstanding. What statements on this publication led you to believe that LiveO2 would have a medical benefit?(Required)Please explain which part of LiveO2 Intended Use Statement is unclear or failed to explain what you should, and should not expect from LiveO2 use. What part of our Intended Use Statement is unclear or confusing:Who did you work with?LiveO2 cannot issue a refund because you believed it should create a medical benefit for you or someone else. Issuing a refund on this basis would be to make an implied medical claim and could cause LiveO2 to be considered a medical product because of an implied claim. If our staff communicated with you to believe that LiveO2 would have a health benefit without explaining that usage is experimental.What did they say or write that misled you?