Name(Required) First Last Email(Required) Phone(Required)Reason for Refund Request 60 day return less 20% restocking fee for new-condition system LiveO2 support was unable to resolve a technical issue A LiveO2 collateral made a medical claim and I was misled The LiveO2 staff misrepresented what the product would do for me What non-medical aspect of the product performance failed to meet your needs?What technical problem were we unable to resolve?Please paste the page address/URL hereYou are entitled to a refund if a public LiveO2 document created a medical claim which led you to believe that you would achieve a medical benefit. We need to know what publication led to your misunderstanding. What statements in this publication led you to believe that LiveO2 would have a medical benefit?Please explain which part of LiveO2 Intended Use Statement is unclear or failed to explain what you should, and should not expect from LiveO2 use. LiveO2 Intended Use What part of our Intended Use Statement is unclear or confusing? LiveO2 cannot issue a refund because you believed it should create a medical benefit for you or someone else. Issuing a refund on this basis would be to make an implied medical claim and could cause LiveO2 to be considered a medical product because of an implied claim. If our staff communicated with you to believe that LiveO2 would have a health benefit without explaining that usage is experimental. Who did you work with?What did they say or write that misled you?